FAQ's
Whole Corrective Therapy Device 2.0® (BUY 2 GET 1 FREE)
How do I know If NeuroMD™ Is right for me?
You can try NeuroMD Risk-Free with the 60 Day Home Trial Program. To see if your a candidate for the NeuroMD Corrective Therapy Device, take this 30-second back pain assessment.
Does insurance cover NeuroMD™?
Insurance coverage varies depending on the insurance company, the plan, and condition being treated. For example Medicare: "All uses of NMES other than for the treatment of disuse atrophy in neurologically intact patients and for walking in SCI patients remain non-covered."
NeuroMD recommends contacting your insurance provider to see if they will cover or reimburse your purchase (proof of purchase receipt is provided via email)
However, if you do have an HSA (Health Savings Account) or an FSA (Flexible Spending Account), the NeuroMD Corrective Therapy Device has been approved for use with either accounts.
Does NeuroMD™ accept FSA or HSA?
Yes, we accept both! Simply process your HSA/FSA debit card (Visa, Mastercard, or Discover) like you would any credit or debit card.
What's included?
The NeuroMD Corrective Therapy Device Kit Includes:
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- Corrective Therapy Device™
- Charging Cable
- 2 Electrode Gel-Pads (12 week supply)
- Remote & remote battery
- Pad zipper storage pouch
- User guide & 12 Week Use Protocol based on Clinical Trial Results
- Free eBook with the Top 6 Exercises & Stretches for back pain relief
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How often do I use NeuroMD™?
The NeuroMD Corrective Therapy Device includes a 12 Week Use Protocol based on clinical trial results.
Week 1: 4x per week - 25min per session
Week 2-12: 5x per week - 25min per session
Week 13: (maintenance phase): 1-3x per week
How long until I experience pain relief?
NeuroMD is designed to correct the root cause of the pain, so its primary purpose is to deliver long-term relief. Following the twelve week user protocol is an investment in your long-term health, and you may not notice a difference until several weeks into the therapy. Everyone’s physiology is unique and results vary from person to person. Customers have reported results as early as 3 to 4 weeks. Many of our customers are saying they have a “new lease on life” and that they’ve been pain free for months since completing the NeuroMD Corrective Therapy twelve Week Protocol.
How long is shipping?
NeuroMD ships from North Carolina, USA and on average, orders are delivered within 3-5 business days. Please allow up to two weeks for delivery during holidays. FedEx 2 Day Delivery is also available.
Who should not use NeuroMD™?
It is always recommend consulting with your physician before starting any new exercise program or treatment modality. Patients with any electronic implants such as a pacemaker are not advised to use the Corrective Therapy Device. For a full list please see our FAQ page.