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Double Ended USB Charging Cable [V3]
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FAQ
Back and leg pain is complex. However, NeuroMD is unique as it works for the majority of people because it improves musculoskeletal function and health. By healing damaged tissues, reducing inflammation, and strengthening spinal stabilizing muscles, pain will diminish. Remember you can try NeuroMD risk-free with the 60 Day Home Trial Program.
There is no other company with our device. Be wary of knockoffs and report them by contacting Legal@GetNeuroMD.com
Depending on your plan, you may be reimbursed directly from your insurance company after purchasing your device. We don’t accept direct payment from insurance companies, but we provide a proof of purchase itemized receipt via email and will help you in the reimbursement process.
Insurance coverage varies depending on the insurance company, the plan, and condition being treated. For example Medicare: "All uses of NMES other than for the treatment of disuse atrophy in neurologically intact patients and for walking in SCI patients remain non-covered."
WHAT'S INCLUDED:
•Pre-programmed device with clinically studied parameters
•Dual ended charging cable for device and remote
•Rechargeable LCD screen remote
•Treatment protocol & exercise guide
•2x long-lasting electrode gel-pads (3 month supply)
•Ziplock storage pouch
With Affirm you pay once monthly for 3 months with 0% interest. You never pay more than what you agree to up front.
To sign up for Affirm, you must:
•Be 18 years or older.
•Not be a resident of Iowa (IA) or West Virginia (WV).
•Provide a valid U.S. or APO/FPO/DPO home address.
•Provide a valid U.S. mobile or VoIP number and agree to receive SMS text messages.
•The phone account must be registered in your name.
•Provide your full name, email address, date of birth, and the last 4 digits of your social security number to help us verify your identity.
At NeuroMD, our pride is not only in our products, but In the results and progress our customers achieve. We know the NeuroMD device works and we are so confident in its effectiveness that we provide a 100% satisfaction guarantee with our unmatched 60 day at home trial. If for any reason your NeuroMD device does not provide you with the level of relief from chronic pain that you were expecting, you may return it for a refund at any time within 60 days of delivery.
Yes, you can use your HSA (Health Savings Account) or an FSA (Flexible Spending Account) debit card like you would any other credit card. The NeuroMD Corrective Therapy Device has been approved for use with either accounts.
It is always recommended to consult with your physician before starting any new exercise program or treatment modality. Patients with any electronic implants such as a pacemaker are not advised to use the Corrective Therapy Device. For a full list please click here.
The device will improve musculoskeletal health and function on the area it is applied. For example if you're having muscle spasms in your mid back you would apply the device in that area.
In order to obtain the best degree of pain relief with NeuroMD, we recommend the following pad placement guidelines:
1. Take note of exactly where your pain is located. Outline the most concise and tender area of the pain.
2. The pad can be placed in one of three directions 1. vertical 2. horizontal 3. angulated.
3. It is advisable not to place the pad directly over a joint such as the knee, elbow or ankle as its movement can alter the adherence of the pad.
4. Increase intensity gradually as each body part will tolerate a different level of intensity
Note: Pad placement as well as Intensity level tolerance varies from person to person. We recommend following our guidelines and do what feels best for you.
