1 Year Extended Warranty
With the purchase of this extended warranty, the NeuroMD Corrective Therapy Device is covered against defects in materials and workmanship for an additional 1 year from the time you receive your order. Total of 2 years including the standard 1 year warranty.
*This additional warranty is only available during the purchase of your device.
- Free replacement parts
- No deductibles or hidden fees
- Just pay shipping for replacement part.
- Hassle-free claims
- Yearly upgrade buying a newer model with discount
- Manufacturer defects
Provides one (1) replacement from the purchase date of your device.
This Protection Plan covers all manufacturer defects.
THIS PROTECTION PLAN IS NON-REFUNDABLE
What will NeuroMD do?
NeuroMD will repair or replace any defect or malfunctioning part or send you a replacement, same model. (up to once a year)
How do you get service?
If your device stops working during the course of normal usage, contact NeuroMD at or help@GetNeuroMD.com for troubleshooting and specific return instructions. If it is necessary to send the unit to us, NeuroMD will pay the postage. Replacement part shipments will be paid by the customer.
I. If Customer acquires a new product due through this warranty, this Extended Warranty Protection Plan will terminate and if customers still wants to be protected with this plan it will be necessary to subscribe to a new service plan.
*Consumable items such as electrode pads will not be replaced as this is part of normal wear and tear.
If at our examination is determined that the until failed to work due to its parts, materials, or workmanship we will repair or replace it for free, This warranty does not cover malfunctions due to unusual wear and tear or mistreatment of the device, such as physical damage, submerging in water, or tampering with the device all of which void the warranty. If you require warranty service, please contact customer service at firstname.lastname@example.org. Extended warranties and accessories/additional replacement pads are non refundable.
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I got off track with using it. I got COVID. I'VE started back. Is it possible for you to send me a copy of the original receipt. I have to send it in
NeuroMD has helped alleviate my pains caused from a herniated disc and slippage in my lower back at L-4 and L-5. I underwent an epidural injections before using NeuroMD but had still some pain. With NeuroMD my pain has diminshed and I feel definitely better. The exercises are a bit too difficult and I need to work slowly so I do not cause any further injury. Thank you.