1. Expect a call from a (786) area code at the date and time you've selected. Consultation information has been sent to your email.
2. This consultation call is only for people that we are confident we can help. You have back pain, hip pain, or leg pain and do not have any electronic implants.
3. Read the "Frequently Asked Questions" section below.
How will the NeuroMD Corrective Therapy System work for my pain?
Back and leg pain is complex. However, NeuroMD is unique as it works for the majority of people because it’s an all-encompassing treatment. Consisting of an easy-to-follow plan, 1-on-1 care, and clinical technology that will reduce your pain and prevent future flare-ups. The most well-rounded at-home treatment for back and leg pain relief touches on all 3 aspects of pain called the Biopsychosocial pain model. Remember you can try NeuroMD risk-free with the 60-Day Home Trial Program.
Why is this only available via phone consultation?
Because It's not just a physical product, we need to ensure you are the right candidate for this program, so we can guarantee results. Our coaches will personalize your treatment plan based on your unique situation and you receive digital access to the NeuroMD OnDemand Telehealth Portal where you can schedule a call with your coach, view your personalized functional fitness program, and access the pain relief program.
How is NeuroMD different than TENS units?
Not to be confused with other treatments such as TENS, which stimulates sensory nerves to temporarily mask the pain signals from going to the brain. NeuroMD utilizes Neuromuscular Electrical Stimulation (NMES), which targets motor nerves and contracts the muscles, directly affecting the musculoskeletal system. The sensory and motor nerves are recruited with different electrical parameters, which is why NMES and TENS affect the body differently.
NeuroMD engineered the first-ever Corrective Therapy Device® that delivers clinically studied NMES parameters. When using NeuroMD’s patent-pending FDA cleared class II medical device, you're getting a scientifically sound treatment backed by years of research and millions of dollars in R&D.
There is no other company with our device. Be wary of knockoffs and report them by contacting Legal@GetNeuroMD.com
Can I use Insurance to pay for NeuroMD?
Depending on your plan, you may be reimbursed directly from your insurance company after purchasing your device. We don’t accept direct payment from insurance companies, but we provide a proof of purchase itemized receipt via email and will help you in the reimbursement process.
Insurance coverage varies depending on the insurance company, the plan, and condition being treated. For example Medicare: "All uses of NMES other than for the treatment of disuse atrophy in neurologically intact patients and for walking in SCI patients remain non-covered."
Whats Included In The Corrective Therapy Device Kit?
WHAT'S INCLUDED:
•Pre-programmed device with clinically studied parameters
• Dual-ended charging cable for device and remote
•Rechargeable LCD screen remote
•Treatment protocol & exercise guide
•2x long-lasting electrode gel-pads (3 month supply)
•Ziplock storage pouch
Whats Included In NeuroMD OnDemand Platform?
•Personalized Doctor-Designed Programs Specifically For Your Back Pain.
•1-on-1 calls and 24/7 text + email access to your Pain Management Coach
•Live chat support In your on-demand functional fitness platform, to help you with any exercises or questions.
•Helpful tips ensure proper form and avoid re-injury
•Accountability reminders to stick with your program and follow-ups to monitor your progress.
•Access to all programs & future programs we release
How does your 60 day at-home trial work?
At NeuroMD, our pride is not only in our products, but In the results and progress our customers achieve. We know the NeuroMD device works and we are so confident in its effectiveness that we provide a 100% satisfaction guarantee with our unmatched 60 day at home trial. If for any reason your NeuroMD device does not provide you with the level of relief from chronic pain that you were expecting, you may return it for a refund at any time within 60 days of delivery.
Can I use the device on other areas of my body?
The NeuroMD Corrective Therapy Device can be used on other areas however, we do not recommend use on the front of the neck, across the chest, or on the head.
The device will improve musculoskeletal health and function on the area it is applied. For example if you're having muscle spasms in your mid back you would apply the device in that area.
In order to obtain the best degree of pain relief with NeuroMD, we recommend the following pad placement guidelines:
1. Take note of exactly where your pain is located. Outline the most concise and tender area of the pain.
2. The pad can be placed in one of three directions 1. vertical 2. horizontal 3. angulated.
3. It is advisable not to place the pad directly over a joint such as the knee, elbow or ankle as its movement can alter the adherence of the pad.
4. Increase intensity gradually as each body part will tolerate a different level of intensity
Note: Pad placement as well as Intensity level tolerance varies from person to person. We recommend following our guidelines and do what feels best for you.
What can I view the NeuroMD OnDemand Platform On?
Any device that is able to access the web. Mobile devices, Tablets, iPads, and Smart Tv's